7/22/09
07-22-2009, 07:48 AM
#3
Hell kitten
Join Date: Jun 2009
Location: Western Washington
Posts: 432
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Well hello hello. A good day here too!
OK, so has anyone else had a problem with the fact that Jacobs was bought out by Accel? They were stupid idiots when I called yesterday to get them to warranty the 600 degree rated silicon 8 mm spiral core wires. One burnt through.
The conversation went like this:
Me: I have this plug wire and a receipt. Here's the type, size, length and description of what I need.
Idiot: Ok, let me look in my book. Is it a ceramic boot or silicon?
Me: I already told you it's a silicon boot.
Idiot: Is the wire blue?
Me: Yes, all Jacobs wires of this type are blue.
Idiot: Okay, I have one for you. It's blue SO IT WILL LOOK FINE.
Me: Is it the same type?
Idiot: IT'S BLUE.
Me: Ok, I get that it's blue, but is it the same wire? I don't want to put the wrong one in, because then it's no better than the bad one I have now.
Idiot: MY BOOK SAYS IT'S BLUE. IT WILL BE FINE. I DON'T KNOW IF IT'S THE SAME WIRE OR NOT. Oh, and we don't honor the warranty either. Here's the part number, you'll have to order it.
Me: Okay...so...you don't know if the wire is the same or not?
Idiot: It's blue.
Me: Ok, I get that part. Accel makes lots of yellow wires. So any yellow wire is the same? It will have the same performance properties?
Idiot: Ma'am, you aren't listening to me. The wire is BLUE, NOT YELLOW.
This is when I hung up. My co-worker was as offended and aghast as me. That's it...I'm gonna start calling places up and order my parts BY COLOR. WTH!! I'm gonna start asking for boobie pink distributor caps now. I'm female but I don't give a damn what COLOR the part is, does it perform well? Does it hold up for my application? Will this company not be bought out too?
I surfed around and called Taylor. They found that Summit racing had what I wanted in stock. Oh, they're blue too. LOL. But also 10.4mm silicone race wires.
My co-worker kindly points out that my new 10.4mm wires are just the same as the 8mm Jacobs.. because they're BLUE. SAME DAMN THING, OBVIOUSLY...LMAO
I'm tempted to throw out the Accel supercoil out of spite.
But it's a very very good day, my Taylor's arrive tomorrow!
OK, so has anyone else had a problem with the fact that Jacobs was bought out by Accel? They were stupid idiots when I called yesterday to get them to warranty the 600 degree rated silicon 8 mm spiral core wires. One burnt through.
The conversation went like this:
Me: I have this plug wire and a receipt. Here's the type, size, length and description of what I need.
Idiot: Ok, let me look in my book. Is it a ceramic boot or silicon?
Me: I already told you it's a silicon boot.
Idiot: Is the wire blue?
Me: Yes, all Jacobs wires of this type are blue.
Idiot: Okay, I have one for you. It's blue SO IT WILL LOOK FINE.
Me: Is it the same type?
Idiot: IT'S BLUE.
Me: Ok, I get that it's blue, but is it the same wire? I don't want to put the wrong one in, because then it's no better than the bad one I have now.
Idiot: MY BOOK SAYS IT'S BLUE. IT WILL BE FINE. I DON'T KNOW IF IT'S THE SAME WIRE OR NOT. Oh, and we don't honor the warranty either. Here's the part number, you'll have to order it.
Me: Okay...so...you don't know if the wire is the same or not?
Idiot: It's blue.
Me: Ok, I get that part. Accel makes lots of yellow wires. So any yellow wire is the same? It will have the same performance properties?
Idiot: Ma'am, you aren't listening to me. The wire is BLUE, NOT YELLOW.
This is when I hung up. My co-worker was as offended and aghast as me. That's it...I'm gonna start calling places up and order my parts BY COLOR. WTH!! I'm gonna start asking for boobie pink distributor caps now. I'm female but I don't give a damn what COLOR the part is, does it perform well? Does it hold up for my application? Will this company not be bought out too?
I surfed around and called Taylor. They found that Summit racing had what I wanted in stock. Oh, they're blue too. LOL. But also 10.4mm silicone race wires.
My co-worker kindly points out that my new 10.4mm wires are just the same as the 8mm Jacobs.. because they're BLUE. SAME DAMN THING, OBVIOUSLY...LMAO
I'm tempted to throw out the Accel supercoil out of spite.
But it's a very very good day, my Taylor's arrive tomorrow!
Last edited by Morrigan_Aria; 07-22-2009 at 08:17 AM.
07-22-2009, 08:18 AM
#4
Admin
Thread Starter
Well I woke up. maybe not happy, but I woke up. lol
I hear ya Morrigan. Some of the people these companies hire are complete, utter morons from the word go. I think neanderthals would have been able to assist you better.
I hear ya Morrigan. Some of the people these companies hire are complete, utter morons from the word go. I think neanderthals would have been able to assist you better.
Hey! I resent that!
07-22-2009, 06:52 PM
#6
Guest
Posts: n/a
you'll enjoy this conversation i recently had. i hate telemarketer cold calls!
so, the phone rings and i get up. she is looking for the fictitious name my phone is under. now it's obviously from india and is selling phone/tv/internet packages. she can save me money on my tv service. so, i ask how when i don't pay anything? she continues with her pitch.
she wants to know who my provider is.
i tell her i don't have one.
she asks if i have a tv.
i tell her i have a telescope.
what is the brand?
i tell her etch-a-sketch.
it's obviously not on her list.
she tells me to hold on she is getting a supervisor.
phone clunks down on table.
she soon comes back and tells me he'll be right here, not to hang up.
"robert" gets on and starts again.
again i say "telescope".
he promises he can save me money.
do you have a tv?
no.
do you have a computer?
no.
i couldn't tell him i had no phone.
he asks for the name of my tv provider.
i tell him i don't have one.
he asks if i want one.
i say "no, the government watches you through them.
he asks if i want internet service.
i say, "no, the government watches that too.
he asks if i can refer any neighbors or friends.
i say, "no".
he asks why.
i tell him "it's a secret".
i should have said "my friend robert".
i say, "you know you're not supposed to call me.
he asks why?
i tell him "because the government is watching".
he replies, "i see".
i say, "good-bye".
next time i'm going to ask if they accept Jesus as their savior.
so, the phone rings and i get up. she is looking for the fictitious name my phone is under. now it's obviously from india and is selling phone/tv/internet packages. she can save me money on my tv service. so, i ask how when i don't pay anything? she continues with her pitch.
she wants to know who my provider is.
i tell her i don't have one.
she asks if i have a tv.
i tell her i have a telescope.
what is the brand?
i tell her etch-a-sketch.
it's obviously not on her list.
she tells me to hold on she is getting a supervisor.
phone clunks down on table.
she soon comes back and tells me he'll be right here, not to hang up.
"robert" gets on and starts again.
again i say "telescope".
he promises he can save me money.
do you have a tv?
no.
do you have a computer?
no.
i couldn't tell him i had no phone.
he asks for the name of my tv provider.
i tell him i don't have one.
he asks if i want one.
i say "no, the government watches you through them.
he asks if i want internet service.
i say, "no, the government watches that too.
he asks if i can refer any neighbors or friends.
i say, "no".
he asks why.
i tell him "it's a secret".
i should have said "my friend robert".
i say, "you know you're not supposed to call me.
he asks why?
i tell him "because the government is watching".
he replies, "i see".
i say, "good-bye".
next time i'm going to ask if they accept Jesus as their savior.
07-23-2009, 04:09 PM
#9
Mopar Lover
you'll enjoy this conversation i recently had. i hate telemarketer cold calls!
so, the phone rings and i get up. she is looking for the fictitious name my phone is under. now it's obviously from india and is selling phone/tv/internet packages. she can save me money on my tv service. so, i ask how when i don't pay anything? she continues with her pitch.
she wants to know who my provider is.
i tell her i don't have one.
she asks if i have a tv.
i tell her i have a telescope.
what is the brand?
i tell her etch-a-sketch.
it's obviously not on her list.
she tells me to hold on she is getting a supervisor.
phone clunks down on table.
she soon comes back and tells me he'll be right here, not to hang up.
"robert" gets on and starts again.
again i say "telescope".
he promises he can save me money.
do you have a tv?
no.
do you have a computer?
no.
i couldn't tell him i had no phone.
he asks for the name of my tv provider.
i tell him i don't have one.
he asks if i want one.
i say "no, the government watches you through them.
he asks if i want internet service.
i say, "no, the government watches that too.
he asks if i can refer any neighbors or friends.
i say, "no".
he asks why.
i tell him "it's a secret".
i should have said "my friend robert".
i say, "you know you're not supposed to call me.
he asks why?
i tell him "because the government is watching".
he replies, "i see".
i say, "good-bye".
next time i'm going to ask if they accept Jesus as their savior.
so, the phone rings and i get up. she is looking for the fictitious name my phone is under. now it's obviously from india and is selling phone/tv/internet packages. she can save me money on my tv service. so, i ask how when i don't pay anything? she continues with her pitch.
she wants to know who my provider is.
i tell her i don't have one.
she asks if i have a tv.
i tell her i have a telescope.
what is the brand?
i tell her etch-a-sketch.
it's obviously not on her list.
she tells me to hold on she is getting a supervisor.
phone clunks down on table.
she soon comes back and tells me he'll be right here, not to hang up.
"robert" gets on and starts again.
again i say "telescope".
he promises he can save me money.
do you have a tv?
no.
do you have a computer?
no.
i couldn't tell him i had no phone.
he asks for the name of my tv provider.
i tell him i don't have one.
he asks if i want one.
i say "no, the government watches you through them.
he asks if i want internet service.
i say, "no, the government watches that too.
he asks if i can refer any neighbors or friends.
i say, "no".
he asks why.
i tell him "it's a secret".
i should have said "my friend robert".
i say, "you know you're not supposed to call me.
he asks why?
i tell him "because the government is watching".
he replies, "i see".
i say, "good-bye".
next time i'm going to ask if they accept Jesus as their savior.
haha
